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FORGE BLOG

The Exit Interview: What to Know

January 19, 2020

While we do not see Exit Interviews very often, it is good to know what to expect if you do have one!

To start with, what exactly is an exit interview?  An exit interview is a meeting conducted between you and your employer (usually a Human Resources personnel) and this is done after you have already submitted your resignation.  The exit interview provides your firm with the opportunity to receive honest feedback from you before you leave.  Basically, the firm wants to know why you quit and what they can do to improve moving forward.

With this, let’s look at some of the important things to consider before you head into your exit interview. 

Preparation – plan what you will discuss.  You will want to provide the firm with constructive criticism while outlining to them what you liked about the role and organization, as well as giving them any suggestions on the best type of person to hire for your vacancy. 

Stay Positive and Be Helpful – This is important as you will want to set your emotions aside.  You want this to be a very fact-based conversation.  The firm is conducting the exit interview to learn how they can better retain and engage their staff.  Therefore, you will want to frame your opinions to demonstrate that you’re thinking about what's best for the company.  You do not want to be too candid as you may come across bitter.  I suggest being specific about the things you liked and then a bit more general when discussing some of the things you did not prefer. 

Expect the conversation to focus on some of the following questions:

  • Why are you leaving?
  • What did you like most about your current role?
  • What did you like least about your current role?
  • Do you feel that we offered you the right amount of support to do your job well?
  • What type of skills and experience should we look for when hiring your replacement?
  • What is it about your new role that led you to accept it?

When answering these questions, keep in mind the points we made earlier, about staying positive and being helpful.  And make sure to prepare your responses around them. 

Remember, the reason you are having your exit interview is because you already quit!  What’s the worst that could happen during it?  You need to think of it as more of an opportunity to provide valuable information to the firm you spent your time with so that they can get better and improve their staff retention. 

Thanks for reading!

If you have any questions about the best way to approach your exit interview, contact us. 

Happy Job Hunting and Good Luck!

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Toronto +1 647.799.0580
Vancouver  +1 778.200.4990 
recruit@forgerecruitment.com
recruit@forgerecruitment.com
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